Shipping policy

All orders are shipped via United States Postal Service First Class or Priority Mail unless otherwise indicated.

FREE Shipping (contiguous USA only) for orders over $35.

  • Most orders ship via USPS First Class Mail. 
  • Missing packages: We wait two weeks before declaring a package lost and shipping a replacement.

Shipping will be charged for the following:

  • Orders under $35 - Shipping Cost: $9.99. If you wish to return your order, shipping charges are not refundable. 
  • Special-Order Industrial Needles, U.S. Orders Only — Shipping Cost: $15.00

Special-order needles can be found here. These needles are available in boxes of 100 needles.

The customer pays the shipping fee for any special-ordered needles. Depending upon availability, delivery could be within 1-2 weeks of placing your order or it may take several months. Special-order industrial needles ship FedEx or UPS Ground. Sales are limited to the contiguous United States. NOTE: Special-order needles CANNOT be returned or exchanged.

  • Items that do not qualify for free shipping.
  • International Customers Please Note:
    • Canadian Orders — FedEx International Ground or USPS International Mail (depending upon province) — Shipping Cost: $39.00 
    • International Orders (excluding Canada) — FedEx International — Shipping Cost: $79.95. International sales are limited to regular inventory. We are unable to ship special-order industrial needles to international customers.
    • SCHMETZneedles.com is not responsible for lost international orders.