Mailing Address

SCHMETZneedles.com
3800 W. 42nd. St.
Chicago, IL 60632

Shipping Information

All orders are shipped via United States Postal Service unless otherwise indicated.

Sales Tax Information

The appropriate sales tax will be collected on orders shipped to Florida and Illinois.

FREE Shipping (Continental US only) on:

• Carded Household Needles
• Loose Pack Needles
• Industrial Needles Currently AvailableThrough Our On-Line Shopping Cart
• Carded Bobbins
• Carded Feet
• Spring Needles
• Buttonhole Cutter Sets
• Iris "Super Fine" Pins
• Gold Replacement Rotary Cutter Blades

Shipping will be charged for the following:

Alaska/Hawaii Orders, Priority Mail Seervice — Shipping Cost: $7.50

Special Order Industrial Needles, U.S. Orders Only — Shipping Cost: $15.00
These are the industrial needles that can be found on the Bulk Industrial Needle page. These needles are available in boxes of 100. Most of the needles listed are non-stock items and are available only as special order items. These needles are drop-shipped from our Industrial Division. Availability is limited to what stock the Industrial Division has on hand. Please email us at orders@SCHMETZneedles.com to inquire about availability and price.

The customer pays the shipping charge for any needles special-ordered through the Industrial Division. If the Industrial Division has stock on hand, delivery usually takes about a week in the United States. Drop-shipped items ship UPS Ground in the continental United States only.

International Orders
International orders are shipped via USPS International Priority Mail (small box or flat envelope). Please note that space is extremely limited. Any orders that cannot fit in a small flat rate box or envelope will ship in a regular box. Customer will pay actual international rate. We will contact the customer prior to processing the order to inform you of actual shipping cost.

• USPS International Priority Mail — Shipping Cost: $25.00 — Limited space. Under 2 lbs. Only the following: Industrial Needles, Household Carded Needles, Loose Pack Needles, Bulk Household Needles, Rotary Cutting Blades. Mailed in either a small box (8-5/8" x 5-3/8" x 1-5/8") or envelope (12-1/2" x 9-1/2") and is delivered, on average, in 6-10 business days.
• International Orders Over 2 lbs. and Items that are Too Bulky to ship in a Small Flat Rate Box or Envelope — Customer pays actual rate.

NO TRACKING NUMBER — SCHMETZneedles.com is not responsible for lost international orders

General Information

• Minimum order: $20.00
• Secure On-Line Ordering.
• We accept Visa, MasterCard, Discover & American Express credit cards.
• NO PHONE ORDERS. Please use our secure on-line ordering system. If you have specific questions please send an email to orders@SCHMETZneedles.com or contact your local dealer.
• Loose pack needles may be substituted for out-of-stock carded needles (and vice versa) depending upon availability. Loose pack needles are identical to the carded version except for the fancy card. Needle quality is identical.
• Stock Appearance — Carded needles with the older packaging may be substituted depending upon availability. Older carded needles are identical to the current carded version except for the card. Needle quality is identical.
• Out-of-stock items will not be backordered. Order will ship with available items and your credit card will be billed the appropriate amount for actual items shipped.

• Items may be discontinued without notice. While we try to remove obsolete/discontinued items on a timely basis, there may be times when we simply aren't fast enough to remove it prior to your order. We will notify you via email of our inability to supply the discontinued item.
• SCHMETZ Industrial Needles not available through our on-line shopping cart may be available through our Industrial Division. Please email for pricing and availability. These special order needles will be drop-shipped and customer pays shipping cost. Industrial needles are only sold in boxes of 100.
• Emailed questions are answered Monday through Friday between the hours of 8:30 AM and 4:00 PM CST.
• Email us at: orders@SCHMETZneedles.com. Please include your name, order number (if applicable), and phone number.
• Prices and information subject to change without notice.
• Not responsible for typographical errors.
• All sales final.