Shipping Information —— All orders shipped via United States Postal Service unless otherwise indicated.

• FREE shipping in the Continental United States on the following:

  Carded Household Needles

  Loose Pack Needles

  Industrial Needles Currently Available Through Our On-Line Shopping Cart

  Carded Bobbins

  Carded Feet

  Spring Needles

  Buttonhole Cutter Sets

  Iris "Super Fine" Pins

• Shipping will be charged for the following:

Alaska/Hawaii Orders —— $7.50

International Orders Under 4 lbs. —— $17.00

International Orders Over 4 lbs.  —— Customer pays actual rate.

Special Order Industrial Needles —— These are the industrial needles that can be found on the lists at http://www.schmetzneedles.com/industrial-list.html. These needles are available in boxes of 100. Most of the needles listed are non-stock items and are available only as special order items. These needles are drop-shipped from our Industrial Division. Availability is limited to what stock the Industrial Division has on hand. The customer pays the shipping charge for any needles special-ordered through the Industrial Division. If the Industrial Division has stock on hand, delivery usually takes about a week in the United States. Drop-shipped items usually ship UPS Ground. Please email us at orders@schmetzneedles.com to inquire about availability and price.

General Information

• Minimum order: $10.00

• Secure On-Line Ordering.

• We accept Visa, MasterCard, Discover & American Express credit cards.

• NO PHONE ORDERS. Please use our secure on-line ordering system.

• Loose pack needles may be substituted for out-of-stock carded needles depending upon availability. Loose pack needles are identical to the carded version except for the fancy card. Needle quality is identical.

• ***Carded needles with the older packaging may be substituted depending upon availability. Older carded needles are identical to the current carded version except for the card. Needle quality is identical.***

• Out-of-stock items will not be backordered. Order will ship with available items and your credit card will be billed the appropriate amount for actual items shipped.

• Items may be discontinued without notice. While we try to remove obsolete/discontinued items on a timely basis, there may be times when we simply aren't fast enough to remove it prior to your order. We will notify you via email of our inability to supply the discontinued item.

• Schmetz Industrial Needles not available through our on-line shopping cart may be available through our Industrial Division. Please email for pricing and availability. These special order needles will be drop-shipped and customer pays shipping cost.

• Questions and email are answered Monday through Friday between the hours of 8:30 AM and 4:00 PM CST.

• Email us at: orders@schmetzneedles.com. Please include your name, order number (if applicable), and phone number.

• All sales final.